Accessibility

The Pensacola Beach Resort is dedicated to providing exceptional online service to all guests. We use all the latest technology for our visitors using any type of accessibility. Our website accessibility standards are based on the Web Content Accessibility Guideline 2.1, Level AA success criteria.

The resort website uses third-party web links, including social media, guest reviews, etc., where guests share additional information and experiences. These third-party sites are beyond our control. We ask that you access their accessibility information directly. If you need additional assistance, please reach out to the resort directly.

Accessible Property Features

Our eight spacious ADA rooms feature total wheelchair accessibility and have two queen beds or one king-sized bed. Standard features in all accessible rooms include lowered peepholes, flashing fire alarms for the hearing impaired, accessible commodes and sinks, lowered towel bars, grab bars surrounding all commodes, and roll-in showers or bathtubs. Roll-in showers have hand-held shower sprayers with extensions. Shower chairs available upon request. The resort offers access to a variety of amenities, including pool and fitness center access, our on-property restaurants, and bars, including our legendary beach bar, The Salty Rose. Please read below to find the accommodation that best suits your needs. If you have questions, please call us at 850.916.9755 or send us an email at [email protected].

The following areas are accessible in compliance with the ADA:

 Hotel Specific

• On the ground floor is the parking garage, which is two levels with accessible elevators that take you to the lobby.
• The entrance to the lobby is above the parking garage and is accessible.
• The entrance to the pool is on the ground lobby level and is accessible
• The entrance to the restaurant is on the lobby level and is accessible
• The pool is ADA-compliant
• The banquet/meeting is on the lobby level and is accessible
• Accessible concierge desk
• The elevators are accessible
• Accessible registration desk
• The public restrooms are accessible

Rooms and more

• The hotel offers accessible guest rooms
• All elevators have audible alerts
• Braille elevator and guest room numbers
• Closed captioning on televisions or closed captioning decoders
• Digital alarm clock available with sound
• Parking area offers nine accessible parking spots and is located on two levels of the parking garage. There are five accessible parking spots on the 2nd floor of the parking garage. The closest spot is approximately 31’ from the elevator, the furthest being 67’. The 1st floor of the parking garage has four accessible parking spots, with the closest being 31’ from the elevator and the furthest being 48’.
• Route from the hotel’s public entrance to all areas where food and beverages are sold
• Route from the hotel’s public entrance to the accessible guestrooms
• Route from the hotel’s public entrance to the elevators area
• Route from the hotel’s public entrance to the meeting room/ballroom area
• Route from the hotel’s public entrance to the registration area
• Route from the hotel’s public entrance to the swimming pool
• Service support animals welcome
• Strobe alarms
• Visual alarms for hearing impaired in hallways & public areas
• Hotel employees will read menus and other printed/visual information to guests who are blind/low vision